CUSTOMER CARE

SHIPPING & DELIVERY

Getting your gear to you.

Last updated: September 13, 2026

Where we ship

We ship physical products to eligible addresses in the 48 contiguous United States. We do not currently offer international shipping or delivery to Alaska, Hawaii, U.S. territories, APO or FPO addresses. Available services depend on the delivery address and item.

Shipping costs

Shipping charges are calculated from the items and delivery address and displayed at checkout before payment. We do not advertise a blanket free-shipping offer. Any applicable sales tax is also shown before you place your order.

Processing and transit

Orders normally require 1 to 3 business days for processing. Standard transit is estimated at 3 to 7 business days after shipment. Allow an estimated total of 4 to 10 business days. Business days are Monday through Friday, excluding U.S. federal holidays. These are estimates, not guaranteed delivery dates. If a delay affects your order, we will contact you using the details provided at checkout.

Tracking your order

When an order ships, tracking information is sent to the email address used at checkout. If your tracking has not updated or your parcel is delayed, email info@lodigamers.com with your order number.

Incorrect addresses and delivery problems

Check your delivery address before ordering. Contact us promptly to request a correction before dispatch. For a missing, damaged or incorrect delivery, contact us as soon as possible. Keep the packaging and photos where available so we can investigate and arrange an appropriate resolution.

Local pickup

Local pickup is available only when offered at checkout. Wait for a ready-for-pickup confirmation before visiting 754 W Kettleman Ln, Lodi, CA 95240. Bring your order confirmation and identification. There is no shipping charge for a pickup order.

Questions? info@lodigamers.com · +1 209-400-7128